Help and support
Help and support

HSF Assist

Experience virtual healthcare with you 

  • Speak to a GP, wherever you are
  • Get private prescriptions when you need it most
  • Access a virtual doctor with online face-to-face consultations

Get Healthcare Around The Clock

HSF Assist, our employee assistance programme, gives you expert medical advice and support whenever you need it, no matter the time of day or night. Get unlimited access to a variety of assistance helplines and services. It’s included at no extra cost for HSF Health Plan policyholders and their spouse/partner and children.

Find out more

We’re Here For You

Supporting Your Team, Anytime, Anywhere

HSF Assist is available in all HSF Health Plan members, regardless of their chosen level. It’s also offered separately to employers as a standalone Employee Assistance Programme (EAP), making comprehensive wellbeing support accessible to all workplaces.

Your team can access a wide range of confidential helplines and expert services, including mental health support, financial advice, legal guidance, and more. Whether they need professional advice or simply someone to talk to, HSF Assist is here to provide support whenever it’s needed most.

 

Our GPs are friendly and experienced, which is why 94% of patients say they were happy with the service (Jul to Dec 2022).

 

Give Your Team The Support They Deserve

With HSF Assist, your team gets fast, reliable access to health and wellbeing support, whenever they need it. It’s an easy way to show you care and keep your people feeling their best.

24/7 GP Appointments

24/7 GP Appointments

Speak to a GP anytime, anywhere

Speak to a GP, whereever you are Get private prescription when you it the most Access the virtual doctor with online face-to-face consulations
Prescriptions

Prescriptions

Private prescriptions delivered quickly

Get fast and efficient private prescription service. Get the medication you need without unnecessary delays.
Virtual Doctor

Virtual Doctor

Experience healthcare from home

Skip the crowded waiting room and travel time. Secure and private virtual consultations with qualified GPs from the your home or office.
Mental Health

Mental Health

Support that’s always here for you

Don’t face challenges alone. Get the support you need, whenever you need it with our 24/7 counselling service.
Legal Advice

Legal Advice

Expert help when life gets complicated

Access legal advice and information covering consumer debt management, relationships, family matters, and care. Plus, it directs users to additional support.

Make Wellbeing Easy
For Your Employees

Give employees access to practical, everyday health benefits that make a real difference, all in one affordable package.

  • 24/7 access to GPs and counsellors when they need it most.

  • Money back on health costs like dental, optical and physio.

  • Simple claims process and fast reimbursements.

  • Extra perks and discounts to boost employee satisfaction.

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Health plans that support your wellbeing, and fund life-changing care for others.

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Enquiry

Got a enquiry for our team? We’d love to hear more.

Contact us

Help and support

Address

24 Upper Ground,
London, SE1 9PD

Phone

24 Upper Ground,
London, SE1 9PD

HSF Health Plan Ltd is the trading company of The Hospital Saturday Fund, a Registered Charity in the UK No 1123381 and in Ireland Registered Charity No 20104528. In Ireland, HSF Health Plan Ltd is authorized and regulated as a Third Country Branch by the Central Bank of Ireland. Registered as Company no 904935, their registered office is at 5 Westgate Business Park, Kilrush Road, Ennis, Co. Clare. In the UK HSF Health Plan Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered as a Company in England No 30869, their registered office is at 24 Upper Ground London SE1 9PD.

© 2023 HSF Health Plan